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Terms & Conditions

T&C.S

Terms and Conditions & Privacy Policy

Foundation to Wellness (FTW)
 Effective Date: 01/01/2025

1. Introduction

These Terms and Conditions and Privacy Policy govern your use of the websites and services provided by Foundation to Wellness (FTW), including:

By accessing or using our websites or services, you agree to be bound by these terms. If you do not agree, you must discontinue use of the sites and services.

2. Privacy Policy

2.1 Commitment to Privacy

FTW is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect personal information including your name, contact details, and sensitive health information (as applicable) for the purpose of providing services and processing transactions.

2.2 Information We Collect

We collect:

  • Personally identifiable information (e.g., name, email, phone) when you submit forms, make bookings or purchases
  • Non-identifiable information (browser type, IP address, operating system) via cookies and analytics tools
  • Financial information (processed securely through Square® or other PCI-compliant platforms)

We do not retain financial details after processing unless required for legal compliance.

2.3 Use of Information

Your personal information may be used to:

  • Provide and improve our services
  • Process transactions and manage bookings
  • Send communications you have consented to
  • Fulfil legal and contractual obligations

2.4 Disclosure of Information

We do not share your personal information with third parties except:

  • Where required by law
  • With service providers assisting in our operations (e.g., payment processors)
  • With your explicit consent

2.5 Access and Correction

You have the right to access and correct your personal information by contacting us.

2.6 Data Security and Retention

We implement secure data practices and retain information only as long as necessary for business or legal purposes.

3. Client and Customer Responsibilities

Clients and customers agree to:

  • Provide accurate and current information
  • Maintain confidentiality of account credentials
  • Use purchased materials for personal use only unless licensed for commercial purposes

4. Copyright and Licensing

All intellectual property including videos, sound recordings, poetry, and affirmations remains the property of FTW. Purchases grant a personal use licence only. Reproduction, distribution, or commercial use without written permission is strictly prohibited.

Licensing options are available upon request via our CONNECT FORM.

5. Confidentiality Agreements

FTW and its clients mutually agree to maintain confidentiality of all disclosed information. This obligation:

  • Applies during and after termination of any agreements
  • Requires written consent from an FTW Owner for any disclosures
  • Includes reasonable measures to safeguard confidential data

6. Consumer Guarantees and Refunds

6.1 Refund Policy

FTW complies with all obligations under the Australian Consumer Law.

We offer refunds, replacements, or repairs where:

  • A product is faulty, defective, or not as described
  • A service is not provided with due care and skill, or is not fit for its intended purpose

Please note: We do not offer refunds for change of mind.
 In such cases, and at our discretion, a store credit may be offered if the item is unused, in its original condition, and returned within 14 days of purchase, with proof of transaction.

This policy does not affect your rights under the Australian Consumer Law.

7. Gift Vouchers

7.1 Purchase and Redemption

FTW offers digital eGift cards through Square®.
These can be purchased online via our Square eGift card ordering page or In-Store, and sent to recipients via email or SMS.
eGift cards can be redeemed:

To redeem, present the 16-digit eGift card code in-store at checkout or on completion of order via Order form.

7.2 Terms of Use

  • eGift cards do not expire and can be used at any time.
  • eGift cards are non-refundable and cannot be exchanged for cash.
  • eGift cards are transferable and may be gifted to others.
  • eGift cards can be used for multiple transactions until the balance is depleted.
  • Lost or stolen eGift cards can be reissued upon request, provided proof of purchase is available.

7.3 Limitations

  • The maximum value for a single eGift card is $2,000.
  • A maximum of $10,000 in eGift cards can be issued to a single individual per day.
  • eGift cards cannot be used to purchase other gift cards.

For more information on Square® eGift cards, please refer to Square’s Support Centre: https://squareup.com/

8. Compliance with Australian Laws and Professional Standards

Foundation to Wellness (FTW) is committed to delivering holistic therapy services in compliance with Australian laws and professional standards. While holistic and complementary therapies are not currently regulated under the Australian Health Practitioner Regulation National Law, FTW practitioners operate under established ethical and professional guidelines.

8.1 Professional Standards

  • FTW practitioners may hold membership with recognised professional bodies where applicable and adhere to their Code of Ethics and Practice Standards.

  • All services are delivered within the scope of each practitioner’s formal qualifications and training.

8.2 Informed Consent and Confidentiality

  • Clients are informed about their treatment options and provide consent before therapy commences.

  • Client information is treated with strict confidentiality in accordance with the Privacy Act 1988 (Cth) and relevant professional standards.

8.3 Referrals

  • FTW practitioners will recommend referrals to licensed health professionals when care required falls outside their scope of practice.

8.4 Continuing Education

  • Practitioners engage in regular professional development to ensure skills and knowledge remain current with evidence-informed practices.

9. Dispute Resolution

In the event of a dispute:

  • Parties will first attempt to resolve the matter informally

  • If unresolved, mediation may be pursued before legal action

  • Governing law: Laws of the State of [Insert State, e.g., Western Australia]

10. Modifications to Terms

FTW may update these policies from time to time. Updates will be communicated via email or posted on our website. Continued use of our services constitutes acceptance of updated terms.

11. Website Visits and Cookies

When you visit the Foundation to Wellness (FTW) websites, we may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services.

11.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They do not contain personally identifiable information but may be linked to data you provide to us.

11.2 How We Use Cookies

We use cookies to:

  • Remember user preferences

  • Enable core site functionality

  • Monitor site usage and improve performance

  • Analyse visitor behaviour (e.g., via Google Analytics)

11.3 Managing Cookies

You can disable cookies in your browser settings. However, some site features may not function properly without cookies.

By continuing to use our websites, you consent to the use of cookies as described above.

12. Contact Information

For questions, complaints, or requests regarding these Terms and Conditions or your personal data, please contact:

Foundation to Wellness (FTW)

CONNECT WITH US

‘Symphony Vibroacoustic Lounge’

By VIBROSOUND

Australian Made - High quality vibro-acoustic therapy beds are built with quality and professionalisim.
The Symphony has High fidelity sound and uses 2 x large High Fidelity Transducers offering a unique therapeutic sound experience through sound wave therapy and acoustic massage.

 

The Symphony lounge is equipped with large high-fidelity transducers, offering a strong vibration level with crisper and smoother clarity of sound, maximizing the benefits of audio therapy and sound wave therapy.

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Chromotherapy

RGB 144LED - Light Panel

With 144 LED bulbs, 4300lux/0.5m maximum illuminance, our professional light panel offers a wide spectrum of adjustable colours and brightness, making it a versatile tool for chromotherapy sessions.

Its soft, customisable lighting allows practitioners to create soothing or energising atmospheres, using specific hues to support relaxation, emotional balance, or revitalisation. With precise colour control, it can be tailored to individual needs, whether for calming meditative practices, enhancing mood, or stimulating focus and vitality during therapy.

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What you will Receive

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  • Emailed copy of all your scan reports.
  • Emailed Mp3 copies of the generated balancing frequencies from your Vocal Frequency Analysis. These four audio files will correspond to each of the balancing octaves frequencies generated to rebalance your energy system.
  • Access to our Frequency generator through a link in your report email; where you can customise your playlist for instant playback.
    (*Internet connection required for this feature)

MAIN THERAPY MENU

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What will happen in the Session

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  • With the use of the Bone Conductor Tranducer Headset and Scanning Equipment we to do an Inner Voice Scan, Full Vitals, Body System & Comprehensive Scan and Frequency Optamization during the scan process.
  • Our practitioner will provide a detailed explanation of your scan results.
  • Seated in our relaxing armchair you will recieve an Attunement session for 20 minutes, wearing our Lightwave Optical Glasses,Tranducer Headset & Solex 660 Band (Red Light Therapy); where you will recieve the custom frequencies generated by the scanner to realign your body's current frequency state all amplified with the use of Lemurian Seeded Crystals.
  • Customised Attunement session on Therapy Table for 30 minutes, with our Headset &/or paired Transducers for targeted Frequency treatment; using specifically selected frequencies from Solfeggio, Chakra, Planetary, DNA & RNA, Spiritual Insights, Binaural Tones (Gamma, Beta, Alpha, Theta & Delta) or Clearing & Connecting Frequencies, all amplified with the use of Lemurian Seeded Crystals.

 

As the sacred geometric symbol of Archangel Metatron—the divine scribe and keeper of the Akashic records—Metatron's Cube is considered the blueprint of the universe. Derived from the Flower of Life, its intricate design contains all five Platonic solids—the fundamental geometric shapes that are seen as the building blocks of matter.

The interconnectedness of its straight and curved lines symbolises the perfect balance and harmony of masculine and feminine energies, illustrating the divine order that underpins all of creation.

As a spiritual tool, it is used in meditation for healing, energy purification, and protection. Focusing on the cube is believed to aid in personal transformation and facilitate a deeper connection to the divine, helping to unlock higher states of consciousness.

METATRON'S CUBE

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ARCHANGEL METATRON : Divine Wisdom & Knowledge - Spiritual Guidance & Transformation - The Bridge Between Worlds - Guardian & Protector

Key Benefits of Chromotheray Therapy

Chromotherapy uses the visible spectrum of light and colour to harmonise your body’s vital energy centres, restoring balance and wellbeing from the inside out.

  • Restore Inner Balance: By bathing in healing wavelengths of colour, your body, mind, and energy field return to a natural state of harmony.
  • Soothe Stress & Anxiety: The cool glow of blue and green light promotes calm, peace, and emotional tranquillity.
  • Lift Mood & Sharpen Focus: Orange and yellow light uplift the spirit with joy while enhancing mental clarity and concentration.
  • Ignite Vitality: Red light revitalises your system, boosts energy, and awakens your inner fire.
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Harness Colour, Awaken Your Vitality,

Bathe in Light & Restore Your Balance

Ancient cultures didn’t just “experiment” with chromatherapy—they lived it, embedded in ritual, cosmology, and direct experience. Their “research” wasn’t confined to sterile labs but unfolded through generations of observation, intuition, and communion with nature and spirit.

THE POWER OF QUARTZ CRYSTAL

While quartz is used metaphysically for its ability to amplify and store energetic information, its power is also harnessed in a variety of scientific applications.

This ancient belief system aligns with the crystal's modern-day use, which leverages its unique properties to manipulate energy and information.

 

Quartz crystal is used to amplify and store energy and information through its unique properties. Its primary function in technology relies on the piezoelectric effect, which allows it to generate a precise electrical charge from mechanical stress and vice versa. This property is harnessed in oscillators to create a highly stable frequency, making quartz the "heartbeat" of digital electronics.

Amplification & Regulation:

Piezoelectric Effect: Quartz generates a precise charge under pressure.
Oscillators: This effect is used in oscillators to create stable frequencies for digital devices like computers and watches.
Durable Data Storage:
Structural Stability: Researchers use quartz's durability to encode data with lasers.
Longevity: This method creates archival storage that can last for millions of years, far outlasting traditional media. It's often referred to as "5D data storage" or "Superman memory crystal" due to its incredible resilience and capacity.

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Key Benefits of Vibroacoustic Therapy

Vibro-acoustic Therapy uses targeted sound frequencies to resonate with your body, unlocking profound health benefits from the inside out.

  • Calm Your Nervous System: Activates the Vagus Nerve to melt away stress and switch your body into a deep state of healing and relaxation.
  • Support Hormonal Balance: By reducing stress hormones like cortisol, this therapy encourages your body's natural ability to find equilibrium.
  • Boost Your Immune System: The gentle vibrations stimulate Lymphatic drainage, helping to detoxify your body and enhance its natural defences. 
  • Restore Your Wellbeing: Feel the benefits ripple through every system as your body attunes to the healing power of vibration.
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Tune Your Body, Transform Your Health

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The Ancient Lemurian civilisation; a spiritually advanced culture that existed long before recorded history, deeply connected to the earth and the cosmos. The Lemurians were said to use crystals not just as tools, but as living conduits of wisdom, healing and communication — embedding their knowledge and higher consciousness within these crystalline forms for future generations. Today, we have what are known as Seeded Lemurian crystals, thought to be left behind by this ancient civilisation as a gift for those awakening to deeper spiritual truths. These crystals are usually clear or slightly pink or smoky, with distinctive horizontal striations or ladder-like ridges along their sides, almost as if they’ve been etched by ancient hands. Metaphysically, Lemurian Seed crystals are believed to assist with emotional healing, heart-opening, and accessing higher states of consciousness, acting as a bridge between earthly existence and the Lemurian frequency of unconditional love, unity and ancient remembrance.

LEMURIA

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What will happen in a follow Up Session 

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  • With the use of the Bone Conductor Tranducer Headset and Scanning Equipment we will do an Inner Voice Scan, Full Vitals, Body System & Comprehensive Scans. (Aprox 15Mins)
  • Seated in our relaxing armchair you will recieve an Attunement session for 20 minutes, wearing our Lightwave Optical Glasses, Tranducer Headset & Solex 660 Band (Red Light Therapy); where you will recieve the custom frequencies generated by the scanner to realign your body's current frequency state, all amplified with the use of Lemurian Seeded Crystals..